Support

Select your property, choose your hostel and plan, then pay. Your access code appears on screen straight away, is emailed to you, and is saved in your account. Enter it on the hostel Wi-Fi login page to connect your device.

Go to your hostel and select the plan you want to renew. Choose your preferred duration and complete the payment to continue your internet access.

If your access code isn't working, please contact Lodge Internet support on WhatsApp. Our support team will help you resolve the issue.

You can select a different available plan when your current plan expires. If you need help changing your plan, contact Lodge Internet support on WhatsApp.

Sign in and open Account. Your recent codes and every purchase are listed there — you can show a code again or have it re-sent to your email.

TV plans are linked to your TV's MAC address. The first time you buy, we ask for it; you can update it any time from Account. Your subscription runs for the plan's duration from activation.